TERMS AND CONDITIONS – PRECIOUS CROSS

ARTICLE 1: SCOPE

These Terms and Conditions govern all purchases made through the website operated by Precious Cross.

By accessing or using this website and placing an order, you agree to be bound by these Terms and Conditions.

ARTICLE 2: ORDERS

Electronic records maintained by Precious Cross shall constitute proof of the nature and content of the order.

An order confirmation will be sent to the email address provided by the customer. The sales contract becomes effective once payment has been successfully processed.

Precious Cross reserves the right to refuse or cancel any order, particularly in the event of suspected fraud, inaccurate information, or disputes relating to previous orders.

ARTICLE 3: PRODUCT AVAILABILITY

Products displayed on the website are generally available while supplies last. Actual availability depends on inventory levels and supplier stock.

For pre-order items, estimated release or shipping dates are provided for informational purposes only and may change. In the event of a significant delay, customers will be informed and may cancel their order prior to shipment.

ARTICLE 4: PRICES

All prices displayed on the website are shown in the applicable currency at checkout and do not include any applicable taxes, duties, or customs fees unless expressly stated.

Prices may be modified at any time without prior notice. The price charged will be the one in effect at the time the order is placed.

Customers are responsible for any customs duties, import taxes, or other governmental charges that may apply.

ARTICLE 5: SHIPPING COSTS

Shipping charges include order processing, packaging, and transportation costs.

If multiple orders are placed separately, each order may be subject to its own shipping fee.

ARTICLE 6: PAYMENT

Accepted payment methods include major credit and debit cards, including Visa and Mastercard, as well as any additional payment methods displayed at checkout.

All payments are processed through secure SSL-encrypted payment gateways. Precious Cross does not store customers' banking or payment card information.

Orders are confirmed upon successful payment authorization.

ARTICLE 7: SHIPPING AND DELIVERY

7.1 Delivery Methods

Orders may be delivered to residential addresses or eligible pickup locations, depending on availability.

7.2 Shipping Areas

Precious Cross currently ships within the United States and may expand to additional countries and regions in the future.

7.3 Delivery Times

Estimated delivery times are provided for convenience only and begin after the order has been processed and shipped.

7.4 Order Tracking

Tracking information will be provided by email when available.

7.5 Shipping Delays

If an order is subject to a significant delay, customers may contact Customer Support to discuss available options, including cancellation where applicable.

7.6 Delivery Issues

Customers should contact Customer Support as soon as possible if they experience any delivery problems.

7.7 Shipping Charges

Shipping costs vary depending on the destination and shipping method selected.

7.8 Undeliverable Packages

If a package cannot be delivered due to incorrect information provided by the customer or the customer's failure to accept delivery, additional shipping charges may apply for reshipment.

ARTICLE 8: RETURNS, REFUNDS, AND LIMITED WARRANTY

8.1 Returns

Customers may request a return in accordance with the Precious Cross Return Policy.

Returned products must be unused, in their original packaging, and include all accessories when applicable.

Unless otherwise stated, return shipping costs are the responsibility of the customer.

Eligible refunds will be processed within 14 days after the returned product has been received or proof of return shipment has been provided.

8.2 Limited Warranty

Products are covered by any mandatory consumer warranties required by applicable law.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

8.3 Customer Service

If a customer experiences an issue with an order or product, they are encouraged to contact Precious Cross Customer Support so that an appropriate solution can be provided.

ARTICLE 9: TITLE AND RISK OF LOSS

Ownership of the products transfers to the customer once full payment has been received.

The risk of loss or damage transfers to the customer upon delivery of the products to the shipping address provided during checkout.

ARTICLE 10: INTELLECTUAL PROPERTY

All content available on this website, including databases, images, text, graphics, logos, and designs, is the property of Precious Cross or its licensors and is protected by applicable intellectual property laws.

Any unauthorized reproduction, distribution, or commercial use is strictly prohibited.

ARTICLE 11: LIABILITY

Precious Cross strives to provide accurate product descriptions and website information but does not guarantee that all content is complete, current, or error-free.

To the fullest extent permitted by law, Precious Cross shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including force majeure events, carrier disruptions, governmental actions, or legal restrictions.

Precious Cross is not responsible for the content of third-party websites linked from this website.

ARTICLE 12: GOVERNING LAW

These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable to Precious Cross, without prejudice to any mandatory consumer protection rights that may apply in the customer's jurisdiction.

ARTICLE 13: ACCEPTANCE OF THESE TERMS

By placing an order through this website, the customer acknowledges having read and accepted these Terms and Conditions.

Any conditions proposed by the customer that conflict with these Terms shall not apply unless expressly agreed to in writing by Precious Cross.

Precious Cross reserves the right to update or modify these Terms and Conditions at any time without prior notice. The version published on the website at the time of the order shall apply.